Hello. On my Shop page, when I click on the next arrow to get on to the next page, it will not pass page 2. If I click on the page number, I could get to whichever page number I click, but when I click on the next arrow, it will bring me back to page 2. This the same on mobile. Please help.
Thanks.
Im experiencing the same problem.
I have tried and tested all plugins on my site, the moment I have just the Siteorigin Page Builder activated this bug happens.
Help would be appreciated.
Hi Brendan
Do you have a public URL where we can take a look at what’s going on?
Hi,
I can turn page builder back on for you.
https://florencestore.com.au
Also, take note of the showing results.
Thanks, if you open the browser console you’ll see errors present, I’d start with resolving those. https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis. They look to be linked to two scripts printing in the head.
Another way to approach this is to ignore the console errors, install https://wordpress.org/plugins/enable-jquery-migrate-helper/ and see which plugins or the theme is generating warnings (if any).
errors are all ironed out
however these would have been present prior to the issue im now experiencing
Nicely done, worthwhile getting those out of the way.
Pagination is working for me, clicking on 4 takes me to page 4 of dresses. The issue is that the current class isn’t changing, it remains on page 1. https://imgur.com/a/Po1LaDN
There are many ways to approach this. Do you perhaps want to try installing https://wordpress.org/plugins/enable-jquery-migrate-helper/ and see if it finds any functions that need updating? If the plugin provides warnings it’ll show the file path including the plugin name. If no path is provided then I think the warning is relative to the theme, this is what it looks like so far given the sites I’ve inspected.
It’s also worthwhile deactivating caching and minification while working on this, it makes the source code much easier to inspect.
I’m heading out for a few hours so I’ll leave you with another path to troubleshoot this, another way forward. The test would go as follows:
* Enable a maintenance mode plugin such as https://wordpress.org/plugins/wp-maintenance-mode/.
* Enable jQuery Migrate Helper plugin, just to see if any warnings are triggered.
* Deactivate all plugins except for the main WooCommerce plugin.
* Switch to the Twenty Twenty theme.
In this state, you should have a working baseline. If so, activate Page Builder by SiteOrigin. Does the issue persist?
The above test should only take a couple of minutes so minimal downtime. How you proceed will depend on whether a working baseline is found and then whether the baseline is maintained when you activate Page Builder.
Hi there,
Minification is now turned off
I have installed the WordPress plugin you suggested, and no errors arose from that.
Thanks,
As soon as I turn off page builder, I can do this for you.
You will see that the pagination, item count all work.
Hi Andrew,
I did all the above you mentioned before reaching out, as soon as PageBuilder is activated it throws this issue.
This is how I came to the conclusion I needed to contact you.
Thanks,
Thanks for your feedback, that’s good news that jQuery Migrate Helper isn’t showing any issues.
If I could recreate this issue locally, your work would be done, we’d get stuck in here resolving it and getting an update out. Here is a WooCommerce store using WP 5.5 with all other plugins including WC up to date https://demo.siteorigin.com/corp/shop/.
Have you run a complete baseline test? Twenty Twenty theme with WooCommerce and Page Builder. Does the issue persist in that state?
Hi Andrew,
yours is showing half of the problem
1-0 of 17 products.
When I go to baseline, just twenty twenty, woocommerce and pagebuilder this error still occurs
Nicely spotted, we’ll take a look at that. It isn’t the same issue though, the issue, as I see it on your site is the current class isn’t shifting within the pagination.
https://demo.siteorigin.com/vantage/shop/page/2/
please look here, your vantage theme is doing this exact thing
regards,
Thanks, I see it. The count issue in Corp and Vantage, that’s something else, that persists with Page Builder deactivated. Which theme are you using?
I’m using Vantage!
Thanks for confirming.
I’ve logged the issue https://github.com/siteorigin/vantage/issues/364. We’ll have an update released as soon as we’ve located and resolved the problem. The update will be released today. Thanks for letting us know and for testing.
Here is the issue reported on .org https://wordpress.org/support/topic/pagination-broken-after-4-4-0-update-in-storefront/. I’m not seeing Page Builder in that site’s source code.
https://wordpress.org/plugins/wp-rollback/ is an easy way of rolling plugins back. I’ve rolled the demo site back to WooCommerce 4.3.3 and all seems well. That’s a possible short term solution while this gets looked at.
Rolling it back worked.
Seems that more people are now appearing to be faced with this issue.
Assuming its WooCommerce, an update will be out soon for this.
At least we’re all aware of this, for the future releases if it stays the same way.
Thanks,
Thanks for your reply, WooCommerce has just released 4.4.1. The issue should be resolved.
Sorry, we didn’t get to the core of the problem sooner. I wasn’t quite sure what was happening. Thanks for running through all the usual tests with us.