Hello, I’m trying to turn on new widgets and Siteorigin sends me to this link on my site: https://creativehci.com/wp-admin/plugins.php?page=so-widgets-plugins
However, when I get there – the page inside WordPress is blank. I still see the WP admin bar on the left – but no widgets are showing.
How can I turn on new widgets so I can use them?
I have a premium version of SiteOrigin
Hi Npompa,
That’s odd. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
By the way, as you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on your Page: Dashboard (please refer to the support tab). Please reference this thread and include your SiteOrigin order key in the email.