Seems like your plugins broke our site

Resolved 4 replies bug-report plugin plugin-widgets-bundle

9 years ago · Last reply by Erik Thiart 9 years ago

[16-Apr-2016 15:56:33 UTC] PHP Fatal error: Cannot redeclare class SiteOrigin_Widget_Button_Widget in /home/foreverh/public_html/blog/wp-content/plugins/so-widgets-bundle/widgets/so-button-widget/so-button-widget.php on line 268
[18-Apr-2016 04:22:36 UTC] PHP Fatal error: Cannot redeclare class SiteOrigin_Widget_Button_Widget in /home/foreverh/public_html/blog/wp-content/plugins/so-widgets-bundle/widgets/so-button-widget/so-button-widget.php on line 268
[19-Apr-2016 02:41:06 UTC] PHP Fatal error: Cannot redeclare class SiteOrigin_Widget_Button_Widget in /home/foreverh/public_html/blog/wp-content/plugins/so-widgets-bundle/widgets/so-button-widget/so-button-widget.php on line 268
[19-Apr-2016 06:43:02 UTC] PHP Fatal error: Cannot redeclare class SiteOrigin_Widget_Button_Widget in /home/foreverh/public_html/blog/wp-content/plugins/so-widgets-bundle/widgets/so-button-widget/so-button-widget.php on line 268
[19-Apr-2016 06:50:07 UTC] PHP Fatal error: Cannot redeclare class SiteOrigin_Widget_Button_Widget in /home/foreverh/public_html/blog/wp-content/plugins/so-widgets-bundle/widgets/so-button-widget/so-button-widget.php on line 268
[19-Apr-2016 14:58:06 UTC] PHP Fatal error: Cannot redeclare class SiteOrigin_Widget_Button_Widget in /home/foreverh/public_html/blog/wp-content/plugins/so-widgets-bundle/widgets/so-button-widget/so-button-widget.php on line 268
[19-Apr-2016 18:33:29 UTC] PHP Fatal error: Cannot redeclare class SiteOrigin_Widget_Button_Widget in /home/foreverh/public_html/blog/wp-content/plugins/so-widgets-bundle/widgets/so-button-widget/so-button-widget.php on line 268

How do we fix this?

We cannot access our WP-login page anymore due to this.

Forevehuman.co.ZA

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Replies

Alex S Staff 9 years, 10 months ago
Hi Erik,
This looks like the plugin is being run multiple times which isn’t at intended. I suspect it’s likely a plugin conflict.
To resolve this issue you’ll have to FTP into your website and navigate to wp-content/plugins/ then delete the so-widgets-bundle directory. If you can’t work out how to do this I would recommend contacting your hosting provider for support on this issue. Once the plugin has been deleted, please disable all other plugins and then reinstall the plugin. If that works without issue then please proceed to re-enable your website one plugin at a time so you can identify the plugin conflict.
Let me know if this helps.
Erik Thiart 9 years, 10 months ago
Just to be clear, you want me to delete this folder:
Before I do it, just want to make sure you know that I am unable to log in via WP-Admin I only have FTP access at the moment.
Should I proceed?
Alex S Staff 9 years, 10 months ago
Hi Erik,
Yes. Please delete that folder. It’ll allow you to access WP Admin again as the error will no longer be present.
Please note my response may be delayed.
Erik Thiart 9 years, 10 months ago
@Alex, man I love you!
Thank you so much!
Honestly, thank you.

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