Home>Support>Search icon and back to top icon do not appear

Search icon and back to top icon do not appear

By thebeloved, 9 years ago. Last reply by Andrew Misplon, 9 years ago.

Hello,

The search icon in menu and the display scroll to top button do not apper.
I have selected them in the Appearance/Theme Settings/Navigation but nothing happens.

I have the Vantage Premium theme and the url is digi-med.gr/wp

Thank you

URL: http://digi-med.gr/wp

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  1. 9 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Hi thebeloved

    Thanks for your support.

    It looks like access to the Vantage font icon files is being restricted. Please can you try de-activating all non-SiteOrigin plugins and re-test.

  2. 9 years, 9 months ago thebeloved

    Hello Andrew

    Thanks for the reply. I have de-activated all plugins, as you suggested, but the problem was not solved..

    Is there another way?

    Thank you

  3. 9 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the feedback. It’s sounding like the 403 error we’re seeing with the Vantage Web Fonts could be at a hosting level. Please can you find out. Are you perhaps running a Windows IIS server?

  4. 9 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Alternatively, you could look at adding the following to your .htaccess file:

    http://davidwalsh.name/cdn-fonts

    That would involve logging int your server via FTP. Download your .htaccess file from your root folder. Adding the lines David recommends and then re-uploading it.

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