Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
hello we have encountered a problem in the search bar on the home page https://www.cefipform.it, typing a keyword does not display the drop-down menu and the button runs in a loop showing nothing, some advice we use site origin solutions?
Hi, thanks for posting. There is a JavaScript error in custom-script.min.js. The error can be viewed via the console:
https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis
hello here is the screen the error from the console, https://ibb.co/zNXb0D5 solutions or advice to solve the problem
Thanks. Click on index.php on the right of the first error and have a look in your source code to see what that is or rather, what is generating that script block. That’s most likely the originating error.
opening the console https://ibb.co/b1F7p6k we cannot find the page or js file source of the error, the new scan shows the error but does not give us the source
Clearing your cache and then temporarily deactivating your caching/perfomance/minification plugin will most help the troubleshooting process.
deactivated the plugin here is the screen, https://ibb.co/dp2kqMn any suggestions to solve the problem thanks
Thanks. It isn’t clear where the error is originating. It doesn’t appear as though SiteOrigin is involved in the issue. I would troubleshoot by clearing and deactivating WP Rocket. Next, temporarily deactivate all plugins except for:
Page Builder
Widgets Bundle
Whatever plugin powers the search form – Thim Courses?
With only the above three plugins activated and no others, does the issue persist?
thanks for the answer, in fact we also can’t understand, it’s very strange, we will carry out these steps and hopefully solve the problem or if we can understand what is causing it
Thanks. For now, try to find a working baseline, a situation where the search bar works.