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Search Bar and Menu Not Working

Resolved 7 replies technicalthemetheme-unwind
Jessica Barr
5 years ago · Last reply by Andrew Misplon 5 years ago

Hi there,

I recently noticed that the menu doesn’t drop down and the search bar does not open on my website. I have the unwind theme and both are at the top of the page. How can I fix this?

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Replies

7
  1. Andrew Misplon Staff 5 years, 6 months ago

    Hi Jessica

    Thanks for reaching out.

    Do you have a public URL where we can take a look at what’s going on?

  2. Jessica Barr 5 years, 6 months ago

    Hi! Yes, sorry, my site is https://www.thissimplesavourylife.com

  3. Andrew Misplon Staff 5 years, 6 months ago

    Thanks :) If a plugin produces a JavaScript error on the page it can prevent other plugins and the theme from using JavaScript. Please, could you try temporarily deactivating Ultimate Social Media Icons and see if that helps?

    If you’d like to view the console errors, here is a short guide on how to do that https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis.

  4. Jessica Barr 5 years, 6 months ago

    Hi Andrew,

    Unfortunately, deactivating the plugin didn’t resolve the issue. Is there something else I can try?

  5. Andrew Misplon Staff 5 years, 6 months ago

    Thanks for the feedback. Please, try a full plugin conflict test. Temporarily deactivate all plugins not authored by SiteOrigin. If the issue resolves in that state, reactivate your plugins one by one, testing for the issue after each reactivation.

  6. Jessica Barr 5 years, 6 months ago

    Hello! It ended up being the cookiebot plugin. Thank you for your help!

  7. Andrew Misplon Staff 5 years, 6 months ago

    Super, I’m glad to hear you’re making progress. All the best with your site.

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