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Search and hamburger menus don’t work in Safari on iPhone

Open 3 replies questionthemetheme-unwind
Koichiro Nishide
4 years ago · Last reply by Andrew Misplon 4 years ago

Hello.

I use Site Origin Unwind. When I open the site on my iPhone, tapping the search button and hamburger menu doesn’t respond.
When I log in to WordPress, both the search button and the hamburger menu become responsive.
I haven’t verified it on android.
What can I do to improve this?

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Replies

3
  1. Andrew Misplon Staff 4 years, 10 months ago

    Hi Koichiro

    Thanks for reaching out.

    There is most likely a JavaScript error on the page. If you’d like to try and diagnose the issue directly you can find information here. Alternatively, try a quick plugin conflict test. With all plugins temporarily deactivated, does the issue persist?

  2. Koichiro Nishide 4 years, 10 months ago

    Hi Andrew.
    Thank you for your reply.

    I understand the cause. It seems that the plug-in “Autoptimize” was causing trouble. After disabling “Autoptimize”, it was cured. Thank you.

  3. Andrew Misplon Staff 4 years, 10 months ago

    Hi Koichiro

    Thanks for the update. Glad to hear you’re making progress. We use AO with Unwind. Within AO settings you’ll find a JavaScript section. There you can experiment with the available settings. One of the options might have been causing a problem. Enabling Optimize JS and Aggregate JS-files should be fine.

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