This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Saving problem with pagebuilder and visual editor

Resolved 5 replies premiumthemetheme-vantage
Eric
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi
Last days I been experiencing some problem with keeping saved text in visual editor widget in page builder. My saved text is not being saved, it reverses back to prior versions? First I thought I didn’t save properly but now after several lost versions i need to ask for some help.

Eric

URL: http://www.badbaljan.com/

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

5
  1. Andrew Misplon Staff 10 years, 5 months ago

    Hi Eric

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

  2. Eric 10 years, 5 months ago

    Thanks Andrew. I will check this and return.

  3. Andrew Misplon Staff 10 years, 5 months ago

    For sure :)

  4. Eric 10 years, 5 months ago

    Hi Andrew & Co.
    I don’t know how… but now it seems to work. The only thing i did was to update two other plugin before I turd off all plugins and then I tried and now it seem to work. I will get back to you If this problem returns. Thanks for this moral support.

  5. Andrew Misplon Staff 10 years, 5 months ago

    Really glad to hear this cleared up :) For sure, let us know if anything further comes up.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread