Home>Support>Saving in customizer doesn’t work

Saving in customizer doesn’t work

By MLW, 7 years ago. Last reply by MLW, 7 years ago.

Hello,

I just installed the vantage theme and the 4 recommended plugins:

Page Builder by SiteOrigin
Versie: 2.4.16

SiteOrigin CSS
Versie: 1.1.1

SiteOrigin Premium (activated)
Versie: 1.0.3

SiteOrigin Widgets Bundle
Versie: 1.7.1

When i want to save in “customizer mode” it doesn’t work.
But when i turn one of these plugins off, it does work.
It doesn’t matter wich one or in what order.

What am i doing wrong?

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  1. 7 years, 11 months ago Alex S
    Hi, I Work Here

    Hi MLW,

    It sounds like you’ve reached the memory limit. You need to apply a pretty hands on fix to resolve this issue. This article would be a good read as it’ll outline how to change it. You’ll need to use FTP to make edits to wp-config.php. If you’re unfamiliar with FTP I would recommend asking your hosting provider for help on editing this file.

    By the way, as you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on Dashboard page. Please reference this thread and include your SiteOrigin order key in the email.

  2. 7 years, 11 months ago MLW

    Hi Alex,

    editing wp-config.php didn’t fix my problem, so i searched for a fix in teh Q&A from my provider.
    I ended up with editing the .htacces file, i simply added the following line:

    php_value memory_limit 128M

    example:
    # BEGIN WordPress

    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ – [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    php_value memory_limit 128M

    # END WordPress

    It worked like a charm.

    Thanks your fast reply and advise

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