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Run-time error?

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Kollsman Chan
10 years ago · Last reply by Andrew Misplon 10 years ago

After uploading the files to FTP and creating a database for my website, it starts telling me there exists a run-time error.

It happened to my homepage as well, but when I change the “index.php” to capital letters “INDEX.PHP”, it solves the problem. But it doesn’t work for the rest of my pages.

I followed the instructions there and created a web-config file

<?xml version="1.0" encoding="UTF-8"?>
<configuration>
    <system.web>
	 <customErrors mode="RemoteOnly" defaultRedirect="catering/INDEX.PHP/"/>
    </system.web>
</configuration>

It makes all my menu-pages direct to the homepage.

Please help ASAP.

URL: http://forum.hkgbc.org.hk/catering/INDEX.PHP/

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Replies

5
  1. Andrew Misplon Staff 10 years, 11 months ago

    Hi Kollsman Chan

    Sorry to hear about the hassle.

    This isn’t something I’ve worked on before. I’ve asked for a consult on this tomorrow. I’ll reply as soon as I’ve had a chance to look this over with one of the guys.

    • Kollsman Chan 10 years, 11 months ago

      Im now trying to work over again. Can I use the old order code to upgrade to premium? or do you need to send me a new one?

  2. Andrew Misplon Staff 10 years, 11 months ago

    You certainly can, your order code is valid for a single production domain. As long as you’re using it on one domain you’re all good to go.

    Is this an IIS server? That unfortunately does introduce complications with WordPress. There is a fair bit of info online about WordPress and IIS, (if that’s what you’re running), it’s unfortunately a little beyond our support scope.

  3. Andrew Misplon Staff 10 years, 11 months ago

    Ref: http://wordpress.stackexchange.com/questions/tagged/iis

  4. Andrew Misplon Staff 10 years, 11 months ago

    Here is a specific troubleshooting link that might help:

    https://theme-fusion.com/knowledgebase/500-internal-server-error/

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