Hey guys,
today I have inserted a background video to the SO Hero Widget. At the beginning it was displayed, and suddenly it was not working anymore.
Do you have an idea?
Thank you for your support,
Birgit
Row with SiteOrigin Hero Widget does not show
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Hi Birgit,
This issue should be resolved in the latest update of SiteOrgin Page Builder (version 2.5.16). If this issue remains, do you have a public URL where we can take a look at what’s going on?
I have spent over 10 hours trying to solve the problem …
I have updated all plugins now … and now row shows up …
But still it is not working, how it used to. I used already several times this plugin …
Problem: Now I can see the row with the image, but the images is boxed, altough the row and the layout is full width. Also Parallex effect does not work … Any idea?
Url: http://www.langsichtig.at
Thank you for your soon response!!!
Correction: I used already several times this widget …!!! ;-)
Hi Birgit,
To clarify, is the topmost hero widget meant to be full width? I ask as according to the markup, the row isn’t set to full width. Can you please confirm it’s set to full width? You can check this by opening the row and heading over to the row styles sidebar. Open the Layout settings group and ensure the Row Layout is set to Full Width Stretched.
Regarding Parallax. Hm. I’m not too sure what’s going on there. Oh. You appear to be a SiteOrigin Premium user. To clarify, what version of SiteOrigin Premium are you using? 1.2.0?
By the way, as you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on your Page: Dashboard (please refer to the support tab). Please reference this thread and include your SiteOrigin order key in the email.