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7
  1. Alex S Staff 8 years, 6 months ago

    Hi Simona,

    Are you using the latest version of SiteOrigin Page Builder 2.5.10? If not, please try updating and if that doesn’t help, please try clearing your browser cache.

    If that doesn’t help, can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. Simona Speziale 8 years, 6 months ago

    ​Ciao Alex,
    si sto usando la versione 2.5.10. Appena ho aggiornato a questa versione si
    è verificato questo inconveniente. Quando uso siteorigin editor, se clicco su un immagine per modificarne le dimensioni, non funziona e di conseguenza anche l'impaginazione dell'articolo nell'editor ha problemi. Ho già pulito la cache del pc e del sito, non ho aggiunto plugin che possono aver creato il problema. Ripeto il problema è sorto dopo l'aggiornamento a questa versione.

  3. Alex S Staff 8 years, 6 months ago

    Hi Simona,

    Plugin conflicts can be introduced as a result of plugin updates. As this isn’t a widespread issue, this is very likely to be a plugin conflict issue. Please run a plugin conflict test.

  4. Simona Speziale 8 years, 6 months ago

    Ho risolto. Erano le impostazioni di sicurezza del plugin Jetpack ad andare in conflitto con SiteOrigin. Grazie

    2017-08-14 7:16 GMT+02:00 Alex S <
    forum+60648-u49556-012494a032917a00a6758b7282074fa7a7584227@siteorigin.com>:

  5. Alex S Staff 8 years, 6 months ago

    Hi Simona,

    Jetpack Security setting? Can you please elaborate what module you have activated that’s causing you issues so we can look into resolving this issue.

  6. Simona Speziale 8 years, 6 months ago

    Ho notato un impostazione nuova dentro il plugin Jetpack — impostazioni-security- Brute force attack protection
    Block suspicious-looking sign in activity. Disattivandola Siteorigin editor funziona perfettamente, mentre attivandola non ridimensiona le immagini in modifica.

  7. Alex S Staff 8 years, 6 months ago

    Hi Simona,

    That’s odd. I’m not too sure why that setting would be conflicting with the editor. I’m going to run a few tests to replicate this test.

    With that said, I would disable that functionality as honestly, No One Is Trying To Brute Force Your WordPress Admin Password.

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