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Revision page is blank due to Widgets Bundle plugin

By Maruša Barle, 8 years ago. Last reply by Alex S, 8 years ago.
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Hey there,

Marusa from ProteusThemes here.
One of our clients had an issue with revisions – the revision page was blank in some cases, which was accompanied by this JavaScript error message:

Uncaught TypeError: Cannot read property 'libraries' of undefined
    at HTMLDocument.<anonymous> (js-map.min.js?ver=1.7.2:1)
    at i (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,underscore,backbone,jquery-ui-core,jqu…:2)
    at Object.fireWith [as resolveWith] (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,underscore,backbone,jquery-ui-core,jqu…:2)
    at Function.ready (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,underscore,backbone,jquery-ui-core,jqu…:2)
    at HTMLDocument.K (load-scripts.php?c=0&load[]=jquery-core,jquery-migrate,utils,underscore,backbone,jquery-ui-core,jqu…:2)

We found that that the issue disappears after deactivating SiteOrigin Widgets Bundle plugin.

Could you please address?
Thank you very much.
Marusa

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  1. 8 years, 6 months ago Alex S
    Hi, I Work Here

    Hi Marusa,

    We’ve found that this issue is being caused due to the Google Maps widget when an API without all of the required API libraries is being used. This will be fixed (or rather, we’ll handle it more gracefully) in a future update.

    In the meantime, I would recommend getting the user to make another API that has the correct API libraries automatically enabled. Pease navigate to either this page for a dynamic map or this page for a static map.

    Once you’ve generated the API, update your Google Maps widget.

    If adding an API key doesn’t help, would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  2. 8 years, 6 months ago Private Message - Alex S Hi, I Work Here

    This is a private message.

  3. 8 years, 6 months ago Maruša Barle

    Thanks for the prompt reply, Alex, I really appreciate it.
    I will forward your answer to our clients.

    Cheers
    Marusa

  4. 8 years, 6 months ago Alex S
    Hi, I Work Here

    Hi Maruša,

    Happy to help mate, let me know how you goes. :)

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