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Responsive menu not working on meta slider page

Resolved 9 replies bug-reportthemetheme-vantage
jfrancais
9 years ago · Last reply by jfrancais 9 years ago

Unsure when this broke but I assume it was a recent update. On my main page the responsive menu no longer is clickable to navigate on a page with meta slider. If I disable meta slider the menu starts working. I see the same problem on the main siteorigin.com website. Can anyone assist?

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Replies

9
  1. Alex S Staff 9 years, 4 months ago

    Hi Jfrancais,

    I can’t seem to see this issue on SiteOrigin.com. Could you please link me to the page where you saw this issue? Also, do you have a public URL where we can take a look at what’s going on on your website (just in case they aren’t related)? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

  2. jfrancais 9 years, 4 months ago

    For me, I go to https://siteorigin.com/ and see the main top menu. I then resize my browser window to narrow so I see the responsive menu change to the word “menu”. Should be clickable but isnt for me. This is the same experience I have on my site. On my iphone I don’t even see the responsive version of your site.

    I was able to fix my problem on my own website. The text in my slider was quite full. When I was in narrow screen that extra text was causing issues. I reduced the amount of text in narrow window and the problem went away.

    Hope that is helpful?

  3. Alex S Staff 9 years, 4 months ago

    Hi Jfrancais,

    Awkwardly, SiteOrigin.com isn’t actually responsive (it will be soon though) so that explains why it doesn’t look right. I’m unsure of the menu you’re referring to as there isn’t actually a responsive menu on siteorigin.com – are you refering to, for example, the Vantage demo?

  4. jfrancais 9 years, 4 months ago

    How can I sent you a screen grab image?

  5. Alex S Staff 9 years, 4 months ago

    Hi Jfrancais,

    You can upload it to a third party image host like imgur.com.

  6. jfrancais 9 years, 4 months ago

    Screen grab

  7. jfrancais 9 years, 4 months ago

  8. Alex S Staff 9 years, 4 months ago

    Hi Jfrancais,

    Huh, I’ve never actually seen that before – must be new. I’ll let Greg know about the issues you’re facing. Sorry about this!

  9. jfrancais 9 years, 4 months ago

    no problem. I fixed the problem with my responsive menu not working by doing the following:

    suurrounded my block of text in the metaslider with

    <span class="slider_text"></span>

    and then added the following to the custom css

    @media(max-width: 480px){
.slider_text {
display:none
}
}

    The responsive menu began working again.

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