Unsure when this broke but I assume it was a recent update. On my main page the responsive menu no longer is clickable to navigate on a page with meta slider. If I disable meta slider the menu starts working. I see the same problem on the main siteorigin.com website. Can anyone assist?
Responsive menu not working on meta slider page
This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.
Hi Jfrancais,
I can’t seem to see this issue on SiteOrigin.com. Could you please link me to the page where you saw this issue? Also, do you have a public URL where we can take a look at what’s going on on your website (just in case they aren’t related)? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.
For me, I go to https://siteorigin.com/ and see the main top menu. I then resize my browser window to narrow so I see the responsive menu change to the word “menu”. Should be clickable but isnt for me. This is the same experience I have on my site. On my iphone I don’t even see the responsive version of your site.
I was able to fix my problem on my own website. The text in my slider was quite full. When I was in narrow screen that extra text was causing issues. I reduced the amount of text in narrow window and the problem went away.
Hope that is helpful?
Hi Jfrancais,
Awkwardly, SiteOrigin.com isn’t actually responsive (it will be soon though) so that explains why it doesn’t look right. I’m unsure of the menu you’re referring to as there isn’t actually a responsive menu on siteorigin.com – are you refering to, for example, the Vantage demo?
How can I sent you a screen grab image?
Hi Jfrancais,
You can upload it to a third party image host like imgur.com.
Hi Jfrancais,
Huh, I’ve never actually seen that before – must be new. I’ll let Greg know about the issues you’re facing. Sorry about this!
no problem. I fixed the problem with my responsive menu not working by doing the following:
suurrounded my block of text in the metaslider with
and then added the following to the custom css
The responsive menu began working again.