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Responsive Menu not working In Vantage Premium

Was running perfect for over a year then last week no mobile menu. Maybe a WordPress update failed. Please help. www.totalsecuritynh.com

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  1. 8 years, 4 months ago Alex S
    Hi, I Work Here

    Hi Totalsecurity,

    As you’re a Vantage Premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on this page. Please reference this thread.

    I suspect a recent update to something caused an issue to occur. Would you mind running a plugin conflict test?

    Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    Have you made any edits to the core Vantage theme?

  2. 8 years, 4 months ago totalsecurity

    Alex,

    Thanks for the help. Didn’t know you could deactivate that many plugins without causing more problems than helping. Found that “Webcam Gallery for WP” makes the menu not function on mobile devices. Thanks and hope this can help someone else in the future.

    Thank You,

    Ralph King

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