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Hi,
I am having trouble with removing the grey bar on the very top of my website.
https://goo.gl/Uvyzb8
Has anybody got an idea on how to get it away?
Thanks,
Eric
Hi Eric,
We’re unsure what is adding this. I would recommend running a plugin conflict test to work out what’s adding this. This is not to suggest this is a plugin conflict, only that this test is a good method of finding out what is doing what.
Try disabling all non-SiteOrigin plugins and see if this fixes the issue. You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.