Hi,
I am using Vantage Premium Theme and Master Slide on the home page straight under my main manu. The problem is that there is a 10px space between Menu and Master Slide that I want to completely remove, but I don’t know how. The strange is that the color of this 10px space is the same as footer color. Please some ideas how to remove this space?
www.luga.bg/bg_wp/
Removeing space between main menu and Master Slide
This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.
Hi Ngrudev
Thanks for reaching out.
It looks like there could be a blank paragraph tag at the start of your Text widget. Try see if you can remove that.
Hi, where should i search for that blank paragraph? The problem occures only when masterslider is the first thinf of the page. If I insert text as first, there is no problem.
Hi Ngrudev
Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:
[email protected]
Just navigate to Users > Add New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the “Send Password” field so we receive the details.
Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.
Ok, you have now admin right and details on your email.
Thanks, unfortunately, nothing has come through yet. You’ll see it too as the email address posts privately to the thread. Could you perhaps use the Private Reply checkbox below and send the details.
Thanks
This is a private message.
Cool, sorted. I edited the Visual Editor widget, disabled the setting at the bottom (checkbox) that automatically adds paragraphs. Then I cleared your caching plugin. Should be good now.
You are just amazing!!! :))) but I am still not sure how you fixed it. Can you give me a screenshot?
Thank you!
I get it ! :)) No screeenshot needed. Thank you again.
Super, glad to hear that did the trick :)
All the best.
Hi Andrew,
Unfortinately I have the same problem on my shop page. I tried to remove the checkbox for automaticaly adding a paragraph, then cleared the cache, but noting changed. I still have a blank space bewteen my slider and header menu.
Could you help me gain?
the site is http://luga.bg/bg_wp/shop/
Thank you,
For this one we’ll need to try the following at Appearance > Custom CSS:
How many Master Sliders are being deployed on this site in total, in this position?
YES, this worked! You are brilliant. :)
At the moment i use only two mastersliders – on the home page and on the shop page.
Cool, glad to hear that helped. Let me know if there are any further issues and we’ll resolve as they come up.
Cheers