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(Re)Installation of Widget Bundle failed

7 years ago · Last reply by Uwe Degner 7 years ago

Since last Update of SiteOrigin Page Builder Plugin some pages are not showing content, because some Wifgets were missing (such as googlemap widget and contact form widget and Widget Eidtor as example) I did try to Install the widget bundle once more, but installation failed. Mesage appeared: Directory already exists! I do not know what to do.

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2
  1. Alex S Staff 7 years, 2 months ago

    Hi Uwe,

    Unfortunately, you’ve experienced a WordPress update issue. To resolve this issue you’ll need to manually remove the incomplete plugin files and reinstall the plugin. To do this, you’ll need to use FTP so if you’re unfamiliar with FTP, I would reach out to your hosting provider for assistance.

    Please FTP into your website and navigate to your WordPress directory. Go to wp-content/plugins and delete so-widgets-bundle.
    Open your website and navigate to WP AdminPluginsAdd New. Search for and install SiteOrigin Widgets Bundle again.

  2. Uwe Degner 7 years, 2 months ago

    Thanks for esponse. We exactly didi it as you described and it worked.

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