Home>Support>Receiving fatal error 17 PHP Fatal error: Cannot redeclare class SiteOrigin_Widget_Button_Widge

Receiving fatal error 17 PHP Fatal error: Cannot redeclare class SiteOrigin_Widget_Button_Widge

I am using a theme called POINT (from my theme shop) and the sitebuilder plugin hosted on wp engine. After making some changes recently on my wp engine staging site I moved it into production and the site was rendered useless. Speaking with WP Engine support they report the following error int he log: 17 PHP Fatal error: Cannot redeclare class SiteOrigin_Widget_Button_Widget in /nas/content/live/joelcapp/wp-content/plugins/so-widgets-bundle/widgets/so-button-widget/so-button-widget.php on line 268

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  1. 8 years, 4 months ago Alex S
    Hi, I Work Here

    Hi Joel,

    So typically when this happens it means you have two copies of the Widgets Bundle installed. Can you check your plugins list to see if this is the case? If it isn’t, could you try a plugin conflict test?

    Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If the above doesn’t help, you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 8 years, 4 months ago nicky

    I get this error too with WordPress 4.5.2. I disabled every single plugin. Then I only enabled the “SiteOrigin Widgets Bundle” plugin and bam! Same error: Receiving fatal error 17 PHP Fatal error: Cannot redeclare class SiteOrigin_Widget_Button_Widget

    • 8 years, 4 months ago Alex S
      Hi, I Work Here

      Hi nicky,

      Could you send me a screenshot of your plugins list?

  3. 8 years, 4 months ago nicky

    screen6

    okay it is attached.

    • 8 years, 4 months ago Alex S
      Hi, I Work Here

      Hi Nicky,

      Thanks – I don’t see anything obvious. We need to move this to a separate thread. As it would be better not to spam Joel. :S

      We’d like to help you, but can you please start a new thread with your question? We can only offer you the best support possible when you’re the owner of a thread.

      Page: New Thread

      If you’re a premium user, you’re entitled to priority email support. If you would like to make use of that please follow the instructions found on this page.

  4. 8 years, 4 months ago nicky

    Your site didn’t let me choose full size in the post, so hopefully you can see the full size on ur end

  5. 8 years, 4 months ago Alex S
    Hi, I Work Here

    Hi Joel,

    I was able to resolve this issue with Nicky by reinstalling the plugin. Meaning, I deleted the plugin and then reinstall it from WordPress.org.

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