This is frustrating. How do I tell your site I already paid for it?
Also… the loop.php in Influence theme stops with previous posts at page/2. My readers can’t navigate to posts older than that.
Purchased Premium but siteorigin.com keeps asking for me to purchase again?
This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.
Hi Harry,
This is a limitation of the current design – we’re actively working towards resolving this issue, very sorry about this!
Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.
By the way, as you’re a premium user, you’re entitled to priority email support. If you would like to make use of that, please follow the instructions found on your Page: Dashboard. Please reference this thread and include your SiteOrigin order key in the email.
This is a private message.
Hi Harry,
Very sorry – there was an issue with the link provided, it’s corrected now. Very sorry about that! For reference, please find it below:
Page: Dashboard
This looks like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.