Hi!
I have the following problem. I have a woocommerce store. Products are placed in 3 columns.
After a while, an hour or two or more, my store page turns as if it looks like a listing of posts from products. Products are placed
one after another on the main page of the store. Unfortunately, I didn’t find any dependencies. This is treated by switching from your theme to another and back.
Please help!
Thank you in advance!
Hi Viatc
Thanks for reaching out.
Do you have a public URL where we can take a look at what’s going on?
Hi, Andrew!
Yes of course. Store page. But when this problem occurs it looks ugly and I reload this page. If you can give me your work time when you can see, I will not reload, this store page for you. I have a html form of this page before and after the problem. It might be interesting?
Thanks. Can you please explain what you mean by “reload this page”?
I mean reloading the theme. This helps fix the store page. I used to switch the theme manually via wp-admin. Now I have set
plugin for “”multiple themes””. And when I open a separate product page, the site theme switches to the ecommerce theme. Following this general store page witch “”siteorigin”” theme is restored.
Thanks. I haven’t ever seen anything like this. The shop page looks to be converted into the blog page, the markup of the page has changed. Have you perhaps tried a plugin conflict test? Does this issue persist with only WooCommerce activated?
No. I do not know how long I will have to wait for the error. I can’t reproduce it quickly. Otherwise the site will look broken.
Is this issue persisting with another theme besides Influence?
No I set “”ecommerce theme”” for store page and its work ok.
To confirm, if you switch to say Storefront theme for the shop page and leave it for a few hours, the same issue does not happen?
Yes it is.
Yes, the issue also happens with the Storefront theme?
Yes, this problem only occurs with the storefront theme.
Storefront is a theme from WooCommerce. Sorry, I know we’re going around in circles a bit. I’m trying to confirm if this is an issue specific to Influence or if it happens with other themes too.
I understand and apologize that this concern is free. I was wrong and meant Siteorigin theme Influence. I have a problem with the Influence theme. I’ve tried switching to storefront-like themes like e-commerce storefront. But there are other problems but not this one) I’m trying to maneuver between stones)
Thanks, I understand. When the issue occurs, please, check your WooCommerce Shop page setting, has the assigned shop page changed on its own? Also, check SettingsGeneral, has anything changed with the Static Home or Posts page assignment.
In addition to the above request…
We have no idea what the issue is so this is all guesswork, it’s possible we might not be able to find the cause by guessing. You can try adding the following function via the plugin Code Snippets:
function influence_child_setup_theme() { add_theme_support( 'siteorigin-panels', array( 'home-page' => false, ) ); } add_action( 'init', 'influence_child_setup_theme' );The function will remove the default Page Builder “Home Page” menu item under Appearance in WordPress. In Code Snippets set the function to run in the site administration area. Save and activate. Just guessing but perhaps worth a try.
Thanks, i`ll try this.