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Products do not show correctly

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Hello

the issue is that I can open my products but are not able to switch between text, visual and page builder after I created a product. When I open a product I get the following warning: “Failed to load plugin: so-premium-font-selector from url https://smith-consult.com/wp-includes/js/tinymce/plugins/so-premium-font-selector/plugin.min.js”

I installed the page builder, have bought the premium features and some other plugins of site origin. All the functions of the products seem to work fine as soon as I deactivate the page builder, except of course that I am not able to work with it as it is deactivated.

If you need more information, please feel free to contact me.

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  1. 5 years, 5 months ago Gudrun Smith

    Thank for your assistance. I have found the issue myself.

  2. 5 years, 5 months ago Andrew Misplon
    Hi, I Work Here

    Hi Gudrun

    Thanks for the update. I’m glad to hear you’re making progress :)

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