This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Products do not show correctly

Open 2 replies developerpluginplugin-page-builder
Gudrun Smith
6 years ago · Last reply by Andrew Misplon 6 years ago

Hello

the issue is that I can open my products but are not able to switch between text, visual and page builder after I created a product. When I open a product I get the following warning: “Failed to load plugin: so-premium-font-selector from url https://smith-consult.com/wp-includes/js/tinymce/plugins/so-premium-font-selector/plugin.min.js”

I installed the page builder, have bought the premium features and some other plugins of site origin. All the functions of the products seem to work fine as soon as I deactivate the page builder, except of course that I am not able to work with it as it is deactivated.

If you need more information, please feel free to contact me.

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

2
  1. Gudrun Smith 6 years, 28 days ago

    Thank for your assistance. I have found the issue myself.

  2. Andrew Misplon Staff 6 years, 27 days ago

    Hi Gudrun

    Thanks for the update. I’m glad to hear you’re making progress :)

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread