Hello, we have a problem when creating entries because when loading the highlighted image it is displayed to us, we have been deactivating plugins and deactivating SiteOrigin Widgets Bundle the highlighted image is loaded without problems.
Do you know any similar cases and how to solve them?
Thanks.
Hi José,
Can you please elaborate on what you mean by highlighted image?
Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.
If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.
Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.
If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.
Good afternoon Alex, I have disabled all the plugins, and if it works, if I activate only those of siteOrigin it already fails to load the highlighted image, so the failure is given by Page Builder by SiteOrigin and SiteOrigin
Widgets Bundle. Attached file with the highlighted image to which I refer.
LMS | Learning Management System
<https://themeforest.net/item/lms-learning-management-system-education-lms-wordpress-theme/7867581>
José Antonio León Flor
2018-05-07 6:49 GMT+02:00 Alex S <
forum+106576-u64834-af5d3171f6d58d1c37ad95bfd214db46d58341b2@siteorigin.com>
:
Hi José,
Unfortunately, we’re unable to process attachments at this time. You’ll need to upload the image to a third party image hosting site like Imgur or vgy.me.
Would it be possible for you to create a temporary admin account for us so we can log in and take a look?
This is a private message.