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Problems with the Hero Image Widget

Hi Guys,

Please check this website http://www.voiceauthor.com, there are Hero Images put in with the Siteorigin Hero Widget on the Homepage and the Portfolio page. All Hero Images are now corrupted, they are not loading on any device and the buttons have also gotten messed up after the latest WordPress Update v4.9.

Please check and let me know, If you need a Temp login please let me know and I shall provide one.

Thanks.

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  1. 6 years, 10 months ago Alex S
    Hi, I Work Here

    Hi,

    This issue should be resolved in the latest update of SiteOrgin Page Builder (version 2.5.16). If this issue remains, can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

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