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Hello,
since a while I have big problems using the widget siteorigin editor. When I use the widget in visual mode and type one char, the cursor jumps back to position one. It is impossible to add text this way.
When I switch to text mode it works fine. I also used the black studio editor and it’s ok and visual mode works. All others editors in the site work fine.
I monitored this on three different different environments and couldn’t find threads here (multisite/Single, 4.9.9/5.0.3).
Any idea what this could be?
Best wishes and thanks a lot for a great free plugin. This helps me as a volunteer/social organisation to make great things on the web.
Daniel
Hi Daniel
Sorry to hear about the hassle.
Does it happen if you try another browser? You could try checking the browser console to see if any errors are present, here is how: http://codex.wordpress.org/Using_Your_Browser_to_Diagnose_JavaScript_Errors#Step_3:_Diagnosis. If no errors are present, or even if they are, you could try a quick plugin conflict test, does the issue resolve with all non-SiteOrigin plugins deactivated?
Hello Andrew,
thanks for your reply. I checked what plugins are activated on all sites and I could find the evildoer. It is a useful plugin called Piklist (https://wordpress.org/plugins/piklist/) in combination with “WordPress helpers” (https://wordpress.org/plugins/wp-helpers/).
I’ll open a thread in the forums there.
Best, Daniel
Hi Daniel, a three-way conflict! Oh dear, lots of complication.
To help the process along, you could try replicating the conflict and then check to see if there are any JavaScript errors present (how to check). You could also try temporarily enabling WP_DEBUG and see if any PHP errors are displayed. Finally, you could try recreating the issue with Query Monitor plugin activated to see what errors it might pick up.
I’ll deactivate the plugins. They haven’t been updated for over two years.
Thanks again and keep on with this good work.
Super, that’ll work. Thanks for your support.
All the best.