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Problems with Siteorigin Corp theme + Siteorigin page builder plugin

Open 2 replies developerthemetheme-corp
8 years ago · Last reply by Alex S 8 years ago

Hi,

I installed Corp theme and page builder plugin (+ widgets bundle + siteorigin CSS) on localhost and everything works fine.

I uploadad everything my website using Duplicator and the problems started.

I can´t customize the theme using the Customize option, the screen gets blank, only the ‘You are customizing …’ text.

The pages or posts editor doesn´t work, only the ‘visual’ and ‘html’ tabs are shown, the ‘Builder’ tab is missing, and nothing works, so you can not edit the pages or posts.

I have turn off all the plugins (except the siteorigins) and still get the same. If I turn off all the plugins, including siteorigin´s, everything works (but I can´t use the page builder plugin).

If I change the theme everything works but I can´t use the corp theme.

I´m running a WP 4.9.2 and all the plugins are updated. I also have cleared the cache several times. The PHP version is 7.0, the memory limit 256M.

The point is that I can use the theme, it´s running, but I can´t change anything because the pages/post editing is not working or the customizing is neither working. I´m afraid that I should change the theme, but I would like to ask you if you have any clue about what´s happening.

Thanks for your help and for creating such awesome tools.

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Replies

2
  1. Alex S Staff 8 years, 21 days ago

    Hi Jose,

    Unfortunately, we’re not too sure what’s happening. To clarify, do you have another website hosted on this server? If so, are you able to replicate this issue on that website (if you temporarily enable corp)?

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look at your setup?

  2. Alex S Private Staff 8 years, 21 days ago

    This is a private message.

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