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7
  1. Andrew Misplon Staff 11 years, 4 months ago

    Hi Andrew

    Sorry to hear about this. What problems are you seeing?

  2. Andrew França 11 years, 4 months ago

    After updating the “Meta Slider” is no longer the transition of images, especially if using the “Slideshow R.” option, the arrows no longer appear, and finally, also missing the navigation option “dots”. OBS: Do not speak English well. I’m using google translator. If you do not understand what I wrote, let me know that I try to write differently.

  3. Andrew Misplon Staff 11 years, 4 months ago

    Thanks for your feedback.

    Ensure no updates are pending at Dashboard > Updates.

    Please can you try temporarily de-activating all plugins except for Meta Slider and Page Builder and then re-test. If the issues are resolved then re-activate your plugins one by one, each time checking the problem.

  4. Andrew França 11 years, 4 months ago

    I did that you said and did not work. I have how to “uninstall” the last update of the theme “vantage”?

  5. Andrew Misplon Staff 11 years, 4 months ago

    1. What version of Vantage are you running?

    2. Please try this. Create a test page. Insert your slider into that page using Page Builder and the Meta Slider widget. Switch over to a default theme like Twenty Fourteen and test Meta Slider on that page with the default theme running.

    Please let me know about both questions 1 and 2.

    Thanks

  6. Andrew França 11 years, 4 months ago

    Good Morning, Andrew Misplon!

    I belive that I will not necessary to do the step 2, because today I installed the lastest version of the theme vantage and after the “Meta Slider”started functioning all right. The version 2.2.3. Thanks for helping me

  7. Andrew Misplon Staff 11 years, 4 months ago

    Awesome! Glad to hear it. All the best.

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