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Problems after Page Builder update

8 years ago · Last reply by Greg Priday 8 years ago

Hello,

I installed Popup Builder yesterday and did not have any problems using it with the old version of the page builder. Today after the update my pop-ups do not appear if the page is created through Page builder. Do you have any idea if this could be fixed or if I can downgrade to the previous version?

Thank you!

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Replies

6
  1. Alex S Staff 8 years, 10 months ago

    Hi All,

    Do you have a public URL where we can take a look at what’s going on?

  2. all-gamblers 8 years, 10 months ago

    Hi Alex,

    This is the page: http://all-gamblers.com/casino/
    The pop-up was configured on click upon the banner below the roulette image.

    Thanks

  3. Alex S Staff 8 years, 10 months ago

    Hi All,

    According to the JavaScript, there’s a blank <script> tag present in that editor. Is that intentional?

    Also, is the editor’s Automatically add Paragraphs setting disabled? If not, can you please try disabling it to see if that helps.

  4. all-gamblers 8 years, 10 months ago

    Hi,

    I tried disabling the option, but no result.
    I’ve copied the same content on this page so you can see how it should look like: http://all-gamblers.com/news/
    The difference is that here I didn’t use the page builder and the pop-up is visible.

  5. all-gamblers 8 years, 10 months ago

    Hi again,

    Can you please let me know how can I install back the older version of the Page Builder?

  6. Greg Priday Staff 8 years, 10 months ago

    If nothing fixes the issue for you, then you can roll back using this plugin – https://en-za.wordpress.org/plugins/wp-rollback/

    Version 2.4.25 should do the trick if that was working before.

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