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problem with the menu colour

Resolved 5 replies premiumthemetheme-vantage
Moritz Frohmüller
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi – i have a problem with the menu colour (now). I´ve been working with vantage many times 4 many projects, but since today in one project i cannot change the colours as i was used 2 it. Via “customize” in wordpress i see all the changable colour-fields (menu, backround, text color, 2nd level etc) but the option is no more @ the side of the sections. It appears “buggy” in the corner on the upper left, and i can´t click anymore on the specific colour-areas i want to change.

all other projects are working fine – maybe it´s caused of the new WP-Update (4.3) ????

Big thanks 4 help,
Moritz

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Replies

5
  1. Andrew Misplon Staff 10 years, 5 months ago

    Hi Moritz

    Sorry to hear about the hassle.

    I took a quick look at your site. WP and Vantage are up to date. Could you try a plugin conflict test for us? Details to follow.

  2. Andrew Misplon Staff 10 years, 5 months ago

    This sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

  3. Moritz Frohmüller 10 years, 5 months ago

    k, i try, thx mom.

  4. Moritz Frohmüller 10 years, 5 months ago

    yes! nice, fixed it. It was the plugin (installed by customer) “Spider Event Calender”. Seems 2 be a lil buggy.
    Thanks 4 the quick and constructive support.

  5. Andrew Misplon Staff 10 years, 5 months ago

    Super, thanks for reporting that. Glad to hear you resolved :)

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