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Problem with Siteground staging

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Hi!

I’m hosted with Siteground and they have a Staging tool. I created a staging copy of my site but when I tried to access the wp-admin we experience not found, message. I contacted them about the issue and this is what they replied:
” It seems that the issue here is caused by the so-widgest-bundle plugin which is causing the issue because it is a plugin working with URLs and since our staging tool works in a way without changing the URL it causes problems.

Considering that, I would suggest getting in touch with the plugin vendor and see what they have to say about and how can such thing be resolved so you can use your staging instance properly.”

I use Astra theme and Beaver Builder.

Let me know what you think – any help is highly appreciated!

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  1. 6 years, 2 months ago Andrew Misplon
    Hi, I Work Here

    Hi, thanks for posting.

    Which URL’s are SiteGround referring to?

    The Widgets Bundle shouldn’t be impacting the WordPress admin or creating a not found error when trying to accessing /wp-admin. If you’d like you can try logging into your server via FTP or Hosting File Manager and deleting the so-widgets-bundle folder. That’ll allow you to assess the problem of logging in without any active influence from the Widgets Bundle. You could reinstall the plugin once logged in. You could also set WP_DEBUG and WP_DEBUG_LOG to true in the staging wp-config.php file, then check the debug.log file in the /wp-content/ folder. If there are errors related to SiteOrigin, please let us know: https://codex.wordpress.org/WP_DEBUG.

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