Home>Support>Problem with preview

Problem with preview

Hello,

Benjamin from Paris, France.

I have an issue with preview button in back-end editor. With ‘visual’ it works (front-end). I’ve seen some people have the same problem, is there any solution ?

I can give you Id to connect to my dashbord if you need.

Thank you.

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 7 years, 8 months ago Alex S
    Hi, I Work Here

    Hi Benjamin,

    Can you please elaborate on the issue you’re experiencing? It sounds like you’re seeing a difference between the previews – correct?

    If so, this could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More