Home>Support>Problem with plugins

Problem with plugins

By NickB, 7 years ago. Last reply by Alex S, 7 years ago.
Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hi, i can not edit layout builder, Image Grid, Tabs. I’m using Vantage theme for about a year, but I’m having this problem for the first time.

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 7 years, 1 month ago Alex S
    Hi, I Work Here

    Hi Nick,

    What happens when you try and edit these widgets? Do you see an error message? Nothing? Can you please send me a screenshot of what you’re seeing so I can get a better idea of what you’re seeing?

    Also, this sounds like it could be a plugin conflict issue. Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More