This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Replies

7
  1. Andrew Misplon Staff 9 years, 9 months ago

    Hi The Other Fred

    Thanks for reaching out.

    We usually focus on SiteOrigin specific challenges here, if your theme’s mobile menu isn’t functioning properly, it would be best to reach out to theme support. Hopefully, I’ve understood your thread correctly.

  2. The other Fred 9 years, 9 months ago

    Hi Andrew,

    Thanks for your answer. I read forums. It would seem there are few problems of compatibility between the full width size on the pages on the mobile and the theme. I tried to contact the theme support, but I have no answer yet. Perhaps did you hear something about it?
    Thank you in advance.

  3. Andrew Misplon Staff 9 years, 9 months ago

    Do you have a public URL where we can take a look at what’s going on? If you need to keep this URL private from other users, just select “Private Reply” on the bottom right of the comment box.

    Thanks :)

  4. The other Fred Private 9 years, 9 months ago

    This is a private message.

  5. Andrew Misplon Staff 9 years, 9 months ago

    Thanks Fred. I can’t recreate locally yet, do you think I can login, create a new, private test page and try another test?

    //

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look? You can create the account with the following email address:

    [email protected]

    Just navigate to UsersAdd New in your WordPress admin. Enter siteorigin for the username and [email protected] for the email address. Make sure you’ve selected Administrator for the role and enabled the Send Password field so we receive the details.

    Once we’re finished taking a look, you can delete this account. We’ll let you know when to do that.

  6. The other Fred 9 years, 9 months ago

    Hi Andrew,

    I fond the solution. In the jquery.sidr.css of Tesseract theme.
    I changed -300px by 0px in the line 29. All seem ok

    Thanks for your time and for the Page Builder.

    Capture d’écran 2016-05-10 à 20.34.23

  7. Andrew Misplon Staff 9 years, 9 months ago

    Nicely done :) Thanks for sharing.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread