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Problem with Contact Form.

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CK
11 years ago · Last reply by Andrew Misplon 11 years ago

Hi,

I just created Contact Us form using “Contact Form 7”. Overall form looks great on the website.

But I am getting some problems when I tried tresting it by filling it out using my gmail.com. I received email and message but I was unable to see the name, email and phone number I filled out.

It appears like as mentioned below:

——————–
From: [your-name]
Subject: Test 1

Message Body:
This is a Test Message
————————

Can you please tell me what to do? Or do you recommend using any other Plugin for Contact Us form?

Thanks

URL: http://taktikconsulting.ca/contact-us/

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Replies

2
  1. CK 11 years, 6 months ago

    Forgot to mention, I am using Vantage Premium Theme.

  2. Andrew Misplon Staff 11 years, 6 months ago

    Hi CK

    Contact Form 7 lacks drag and drop but it’s still a big player in the free contact form space. There are other players though, the base model from Ninja Forms might be worth a look, it’s free. In the premium space Gravity Forms is my personal preference.

    My suggestion here would be to head to Contact > The Contact Form in Question and check the Message Body pane on the right. Do the field names match?

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