Home>Support>Problem updating page

Problem updating page

By LukeM, 5 years ago. Last reply by Andrew Misplon, 5 years ago.
Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].

Hello,

I have a problem with the SiteOrigin Widgets Bundle plugin or
Page Builder by SiteOrigin. I’m not sure.
I created a website on test hosting. Then, I moved the finished website to the target hosting. I have changed the address in the paths in the database and wordpress files. The page is displayed correctly. The problem is the inability to edit the page. Some widgets are preventing you from saving the page. The effect is that when I try to update the page, it takes me to the posts tab.
This does not happen with all widgets, but with some. However, the problem is repetitive. I have already tried to deactivate or remove all plugins. I tried to do it on a different browser and cleaned the cache. Unfortunately, nothing helped. The problem does not occur on test hosting. I don’t know what else to do.
I am using the latest version of Page Builder 2.10.14 and Widgets Bundle 1.16.0 and WordPress 5.3.2.
I’m asking for help, what else can I do because I lack ideas.

Thanks

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 5 years, 4 months ago Andrew Misplon
    Hi, I Work Here

    Hi Luke

    Thanks for reaching out.

    How did you update the URL’s? We usually recommend using Better Search Replace.

  2. 5 years, 4 months ago LukeM

    Hi Andrew,

    Thanks for your answer.
    I used Notepad ++ to replace URL addresses.
    The page is displayed correctly.
    I will check if the problem persists with this widget. I’ll let you know.

  3. 5 years, 4 months ago Andrew Misplon
    Hi, I Work Here

    Updating the two dedicated WordPress site URL fields in the wp_options table is fine. Doing a general search and replace however can cause issues. You may be able to recover by undoing the changes done previously – reverse the search and replace. If the data is exactly how it was before it was altered, the serialized data should no longer be invalid. You could then redo the URL update with a tool that supports serialized data.

    We’re working with limited information but the above is our best guess as to what the issue is.

  4. 5 years, 4 months ago LukeM

    I made the changes in the entire database.
    In all tables that had information about addresses, e.g. wp_posts, wp_options.
    I made additional changes to the files:
    .htaccess, wp-config.php, wp-cache-config.php.

    I will try to use this widget Better Search Replace and let you know about the results.

  5. 5 years, 4 months ago Andrew Misplon
    Hi, I Work Here

    Thanks for the update. Replacing URL strings in MySQL directly, the serialized objects in wp_postmeta will almost surely break (unless on the off chance that your dev URL has exactly the same number of characters as the live URL).

  6. 5 years, 4 months ago LukeM

    Andrew, thank you for the information. You were right.
    I had to use the Better Search Replace plugin. Being on old hosting changed my names after that I moved everything to new hosting.
    Now it’s ok :)
    In the future I will definitely follow these guidelines.

    I have one more problem with the Google Maps widget.
    Should I create a new thread or can I describe it here?

  7. 5 years, 4 months ago Andrew Misplon
    Hi, I Work Here

    Super, really glad to hear you’ve made progress. If you could open a new thread, that would be great. I’ll pick it up as soon as I can. Thanks :)

Replies on this thread are closed. Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More