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Problem editing text widget with script

Hi, when I tried to edit a previous text widget with script in it. There is the pop up window as usual but the content portion, I would see a ‘loading’ circle but the content is not loading. As the attached picture below.

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  1. 8 years, 4 months ago Alex S
    Hi, I Work Here

    Hi Symphonyoflove,

    Do you currently have Wordfence installed?

    If you do:
    This is a WordFence issue. The issue with that plugin at the start is that it’s initially very strict so things like the Learning Mode do definitely help. However, if you want to “skip” the learning process and just use your widgets you can do so pretty easily. Go to the affected widget and open it up, don’t get “blocked” yet. Instead open up another tab on WP AdminWordFenceLive Traffic and filter it by blocked traffic. Then make an adjustment to your button widget and you’ll get blocked. Go back to the Wordfence tab and press the whitelist param from FireWall button. This is 100% safe as the contents of the field are not at all close to what would be required for an XSS attack. (it’s really quite odd it would even suggest such a thing…).

    Let me know if this helps.

    If you don’t:
    This is very likely a plugin conflict. Could you please try a plugin conflict test? Can you try disabling all non-SiteOrigin plugins and see if this fixes the issue? You’ll need to clear all your caches after disabling your plugins.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue.

    Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    If you aren’t using a SiteOrigin theme, then you can also try temporarily switching to one of the default WordPress themes to see if the issue is theme related.

  2. 8 years, 4 months ago symphonyoflove

    Hi Alex, thank you so much for your time and attention on this. Yes, I have Wordfence installed. I tried your suggested method with Wordfence and it is working alright already.

    Thank you once again!

    Have a great day!
    bk

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