After updating to the latest version of Page Builder 2.5.11 my website stopped responding and all I get is a Temporary Error page.
Few minutes before the update I was working on my website and everything was ok.
I deactivated all the plugins but the problem was still there. I also changed the theme to wp2017. The same.
I am currently under construction but I can share credentials if you are interested in investigating the problem.
Thank you in advance!
Hi Dod,
I’m sorry to hear about the issue you’re having. We’re not too sure on why this may be happening.
Can you please enable WP_DEBUG? That will allow for us to see an error message rather than a blank page.
This will require editing wp-config.php which must be edited via FTP. If you need help with doing this, I would recommend getting in contact with your hosting provider.
Once enabled, please send me a copy of the error message that’s now present on your pages and then please disable WP_DEBUG.
Thank you for the reply.
I am so sorry, the problem was not with your plugin after all;
it was a memory limit, that occurred at the same time with the update… After contacting my hosting provider to increase my php memory the issue resolved. Page builder works amazing as always :)
Thank you!