Hello,
I have been using your plugin for a while now and really like it.
I am using the pricing table widget for the first time. The issue is that on the front end the table will load with the feature descriptions and CTA buttons floating atop of the images. When I reload the page everything seems to sort itself out. Here is the page where I am working on it https://www.staging2.steele.marketing/. And here is a screenshot of what it looks like when it’s messed up https://www.staging2.steele.marketing/wp-content/uploads/2021/07/Screenshot-2021-07-15-at-3.50.36-PM.png.
Hi Alexa
Thanks for your kind feedback and for sending your question.
At the moment, I’m unable to replicate the issue on my laptop. Please, could you let us know the browser you’re using?
I'm using Google Chrome on a Chromebook.
Thanks for the update. The widget seems to be displaying normally for me in Chrome: https://imgur.com/a/zNDdV5e. I’ll ask Alex at SiteOrigin to check on a Windows computer.
Alex tested in Windows using Chrome, Firefox, and Edge and wasn’t able to replicate the issue. Does the issue occur if you view the page in an Incognito window or logged out of WordPress?
Here is a screenshot of it in incognito mode. It also looked that way after
I logged out of WP.
https://www.staging2.steele.marketing/wp-content/uploads/2021/07/Screenshot-2021-07-16-at-10.19.09-AM.png
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Thanks for the update. I’m not sure why we can’t recreate the issue, perhaps it’s specific to Chromebook? So far we’ve checked:
MacOS: Chrome, Safari, Firefox
Windows: Chrome, Firefox, Edge
Does the issue occur when viewing the price table at the bottom of the following page?
https://demo.siteorigin.com/premium/tooltip/
The table you linked to looks fine, although it doesn't appear to include an image like mine does, so not sure if it's apples to apples.
I'm open to the idea that there's some sort of conflict with my theme. My theme allows for a widgetized home page, so I'm using that instead of the
SiteOrigin Layout builder on that page. Any way to test if that's the problem?
Thanks for your feedback. I don’t think your theme is an issue. It’s possible there is a problem on the page that’s only impacting Chromebook. It’s unusual that we aren’t able to replicate the issue across operating systems and browsers. When you have a moment, please, try disabling Jetpack Lazy Images and see if that helps.