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Premium code – new domain

Resolved 9 replies premiumthemetheme-vantage
Bartek Wulff
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi guys,
I bough the premium version and have activated it on my old domain. Now I have a new domain on my own root server so I would like to move the site incl. the template to the new domain – but the code has been not accepted, there is no reaction if I click save. What can I do?

http://dein-computer-helfer.de -> http://pcdoktor-online.de

URL: http://dein-computer-helfer.de

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Replies

9
  1. Andrew Misplon Staff 10 years, 10 months ago

    Hi Bartek

    Thanks for reaching out. This domain is running premium already: http://www.dein-computer-helfer.de/. So all you’d need to do is insert your order number at Appearance > Theme Settings > Premium to enable updates.

  2. Bartek Wulff 10 years, 10 months ago

    Hi,
    I think you misunderstood me. I have already used the code on my Old Domain: http://www.dein-computer-helfer.de and now I want to use the premium template on my new domain http://www.pcdoktor-online.de. The problem is, that if I enter the code on the new domain, it is not working. As mentioned, my target is to move the old site to the new domain. Should I firstly deactivate the old domain? Thx in advance.

  3. Andrew Misplon Staff 10 years, 10 months ago

    Hi Bartek

    When you say the new code isn’t working. Can you perhaps explain what happens?

  4. Andrew Misplon Private Staff 10 years, 10 months ago

    This is a private message.

  5. Bartek Wulff 10 years, 10 months ago

    Well, I have only one code. Is the code hard connected to one domain where you activated the template for the first time?

  6. Andrew Misplon Staff 10 years, 10 months ago

    It’s not connected to any one domain, we just ask that you use it on one production website at any one time.

  7. Bartek Wulff 10 years, 10 months ago

    Sure it’s also my target. I will of course deactivate the old one, but firstly I want to move the old website to the new domain. Ok I Will test it again today.

  8. Bartek Wulff 10 years, 10 months ago

    So I tried to update the theme manually, it has worked for me! Thanks anyway for the support!

  9. Andrew Misplon Staff 10 years, 10 months ago

    Super, really glad to hear you were able to resolve.

    If anything else arises, please open a new thread and we’ll help out ASAP.

    All the best.

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