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Premium code – new domain

Resolved 9 replies premiumthemetheme-vantage
Bartek Wulff
10 years ago · Last reply by Andrew Misplon 10 years ago

Hi guys,
I bough the premium version and have activated it on my old domain. Now I have a new domain on my own root server so I would like to move the site incl. the template to the new domain – but the code has been not accepted, there is no reaction if I click save. What can I do?

http://dein-computer-helfer.de -> http://pcdoktor-online.de

URL: http://dein-computer-helfer.de

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Replies

9
  1. Andrew Misplon Staff 10 years, 9 months ago

    Hi Bartek

    Thanks for reaching out. This domain is running premium already: http://www.dein-computer-helfer.de/. So all you’d need to do is insert your order number at Appearance > Theme Settings > Premium to enable updates.

  2. Bartek Wulff 10 years, 9 months ago

    Hi,
    I think you misunderstood me. I have already used the code on my Old Domain: http://www.dein-computer-helfer.de and now I want to use the premium template on my new domain http://www.pcdoktor-online.de. The problem is, that if I enter the code on the new domain, it is not working. As mentioned, my target is to move the old site to the new domain. Should I firstly deactivate the old domain? Thx in advance.

  3. Andrew Misplon Staff 10 years, 9 months ago

    Hi Bartek

    When you say the new code isn’t working. Can you perhaps explain what happens?

  4. Andrew Misplon Private Staff 10 years, 9 months ago

    This is a private message.

  5. Bartek Wulff 10 years, 9 months ago

    Well, I have only one code. Is the code hard connected to one domain where you activated the template for the first time?

  6. Andrew Misplon Staff 10 years, 9 months ago

    It’s not connected to any one domain, we just ask that you use it on one production website at any one time.

  7. Bartek Wulff 10 years, 9 months ago

    Sure it’s also my target. I will of course deactivate the old one, but firstly I want to move the old website to the new domain. Ok I Will test it again today.

  8. Bartek Wulff 10 years, 9 months ago

    So I tried to update the theme manually, it has worked for me! Thanks anyway for the support!

  9. Andrew Misplon Staff 10 years, 9 months ago

    Super, really glad to hear you were able to resolve.

    If anything else arises, please open a new thread and we’ll help out ASAP.

    All the best.

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