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5
  1. Andrew Misplon Staff 5 years, 8 months ago

    Hi Jennifer

    Do you have a public URL where we can take a look at what’s going on?

    Thanks

  2. Jennifer Moss 5 years, 8 months ago

    I found that the “regenerate thumbnails” plugin didn’t work. So I don’t think it’s the Pagebuilder. I think that we need to troubleshoot the thumbs.

    I’ll let you know… Thanks!

  3. Andrew Misplon Staff 5 years, 8 months ago

    Thanks for the update. If you send a link to the issue, we can advise further.

  4. Jennifer Moss 5 years, 8 months ago

    It’s on our dev site: http://pove.slashedbeauty.com/

    Top line, titled Test Posts Grid

  5. Andrew Misplon Staff 5 years, 8 months ago

    Thanks for the link. That looks to be the Livemesh Widgets for SiteOrigin grid widget. There is an image size setting in the Settings section.

    https://imgur.com/a/xv9BS5Q

    If you select an image size that is hard cropped, there shouldn’t be a height issue. You can use a plugin like Simple Image Sizes to create a new thumbnail size if needed.

    Livemesh also offers support on their plugin support page on the plugin directory.

    Hopefully, the above helps.

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