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Post Carousel Widget navigation dots not working

Open 13 replies pluginplugin-widgets-bundletechnical
Matthias Schütze
3 years ago · Last reply by Andrew Misplon 3 years ago

Hallo all, in the widget settings the option “Navigation Dot” can be activated.
However, this option does not appear in the description of the widget.
Is this still maintained? They are not displayed on the page: test.kjvbz.de

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Replies

13
  1. Andrew Misplon Staff 3 years, 6 months ago

    Hi Matthias

    Thanks for reaching out.

    The Post Carousel Overlay Theme included in SiteOrigin Premium offers dots as part of its design.

    https://demo.siteorigin.com/premium/carousel/

    Unfortunately, the default Post Carousel theme doesn’t offer dots as part of its design.

    Is the Navigation Dots setting appearing when editing the Post Carousel Widget?

  2. Matthias Schütze 3 years, 6 months ago

    thank you very much for the quick reply. Then I have used the wrong plugin.

    but here I find the option in the general settings.

  3. Andrew Misplon Staff 3 years, 6 months ago

    Thanks for the update. If you’d like to upload a screenshot, you can go to Imgur.com or any online location and share the link. Alternatively, if you can perhaps explain where the general settings are; we’ll take a look.

  4. Matthias Schütze 3 years, 6 months ago

    wow thats fast, here are the screenshots:
    Screenshots

  5. Andrew Misplon Staff 3 years, 6 months ago

    Thanks for the screenshots. If you check the Plugins list, what is the version number of the SiteOrigin Widgets Bundle listed as?

    The Navigation dots setting should only be available when the Overlay theme is selected in the Post Carousel Widget. Apologies for the hassle.

  6. Matthias Schütze 3 years, 6 months ago

    Sorry, I should already show the plugin versions.
    the screenshot is on imgur.

    “”The Navigation dots setting should only be available when the Overlay theme is selected in the Post Carousel Widget””
    thanks for this advice, i will present this to the customer. ;)

  7. Andrew Misplon Staff 3 years, 6 months ago

    Thanks for the update.

    If you have an active SiteOrigin Premium license, please, contact us via email at [email protected].

    You can make use of the Overlay theme now if you’d like. Here is an example https://demo.siteorigin.com/premium/carousel/.

  8. Andrew Misplon Staff 3 years, 6 months ago

    The Navigation Dots setting is intended only to display if the Overlay theme is selected https://imgur.com/a/9DEJatA. If the setting is displaying when the Default theme is selected, that’s a mistake. I haven’t been able to replicate the issue yet but I’ll try again tomorrow. Thanks.

  9. Matthias Schütze 3 years, 6 months ago

    there is no hurry, thank you

  10. Matthias Schütze 3 years, 5 months ago

    we are talking about two different settings. I mean this one: Settings Widget

  11. Andrew Misplon Staff 3 years, 5 months ago

    Thanks for the screenshot. The widget has both global and individual settings. Unfortunately, due to how the carousel themes were designed, the default Post Carousel has never had dots. At the moment, only the Overlay theme has dots. Sorry for the hassle.

    If there is anything else we can assist with, please, email our premium support desk at [email protected]. Our email support service is part of our premium offering. We’re always available to assist there.

  12. Matthias Schütze 3 years, 5 months ago

    Thank you for your support and the information.

  13. Andrew Misplon Staff 3 years, 5 months ago

    It’s our pleasure. Please, let us know via email if any queries or requests arise in the future.

    Cheers for now.

    Andrew

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