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Post carousel suddenly not showing images

6 years ago · Last reply by Andrew Misplon 6 years ago

Hey there,

The post carousels on one of my client’s site are suddenly not showing any images. Every post has a featured image, and these carousels had worked perfectly for over a year.

Other info that may help troubleshoot:

• The widget’s preview shows images even though the widget itself does not.
• It was working just a few weeks ago.
• Other than adding a new post, nothing has been updated or changed on the website in that time (no plugins, not the theme, not the homepage itself, etc…)
• There is no broken code in the new post or anything that could be causing a glitch in the feed (that I know of).

Has anyone else experienced this? I’m hoping someone has a suggestion.

One of the feeds is on the home page:

Association for Rollinsford Culture and History

And the other is on their “Visit the House” page:

Visit the Wentworth House

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Replies

3
  1. Andrew Misplon Staff 6 years, 6 months ago

    Hi, thanks for reaching out. Have you resolved the problem?

  2. curio 6 years, 6 months ago

    Interestingly, yes! I did it with CSS:

    .sow-carousel-wrapper ul.sow-carousel-items li.sow-carousel-item
    .sow-carousel-thumbnail a { min-height: 182px; width: 272px; }

    .sow-carousel-wrapper ul.sow-carousel-items h3 { width: 272px;
    white-space: normal; }

  3. Andrew Misplon Staff 6 years, 6 months ago

    Thanks for the feedback. If you ever want to circle back and troubleshoot the primary issue, please, let us know.

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