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Post Carousel – pictures don’t show up

5 years ago · Last reply by Andrew Misplon 5 years ago

Hello, we’re having some issues with the Post Carousel recently – the pictures don’t show up anymore, you can only see the texts. The pictures are only visible in Customize mode. What can we do about that?

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Replies

5
  1. Andrew Misplon Staff 5 years, 6 months ago

    Hi Niki

    Thanks for posting your question.

    Do you have a public URL where we can take a look at what’s going on?

  2. niki 5 years, 6 months ago

    yes, here for example:

    https://www.sidco.de/home/

    right above the footer

  3. Andrew Misplon Staff 5 years, 6 months ago

    Thanks. Please, clear the cache of WP Super Cache and temporarily deactivate the plugin, is there a change?

  4. niki 5 years, 6 months ago

    no, it doesn’t change

  5. Andrew Misplon Staff 5 years, 6 months ago

    Thanks. Next, try clearing the Autoptimize cache and then temporarily deactivating all plugins except for those authored by SiteOrigin. Does the issue resolve in that state?

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