This thread is over two years old and may be outdated. Please create a new thread if you need help, or email us if you have an active Premium license.

Post Carousel not sorting

8 years ago · Last reply by Alex S 8 years ago

When I am logged in to our site as admin, Post Carousel sorts between categories as I have it set up to do. When I am logged out and in public view, however, it is not sorting. I am having this same issue with the WordPress option Blog List, as well. Wondering if there’s something I don’t have set up correctly? Theme: Vantage; Website Link

Logged in:

Logged out:

This is our free support forum. Replies can take several days.

Need fast email support? Get SiteOrigin Premium

Replies

4
  1. Alex S Staff 8 years, 4 months ago

    Hi Garretson Gazette

    This sounds like you have server-side caching through plugins like W3 Total Cache, WP Super Cache, etc. If you have any of these caching/performance plugins installed, try clearing their cache and see if that helps.

    It might also be browser cache. Try clearing your browser cache, and then refreshing the page to see if that helps.

    You can read more about this sort of issue on the WordPress codex.

  2. Garretson Gazette 8 years, 4 months ago

    I cleared the cache on the browser, however this issue was occurring no matter what computer I was on. I do not have any of those caching plug ins. It’s still doing this.

    Logged out:
    Logged in:

  3. Alex S Staff 8 years, 4 months ago

    Hi Garretson,

    Would it be possible for you to create a temporary admin account for us so we can log in and take a look?

  4. Alex S Private Staff 8 years, 4 months ago

    This is a private message.

Replies on this thread are closed.

Please create a new thread if you have a question, or purchase a SiteOrigin Premium license if you need one-on-one email support.

Have a different question or issue?

Start New Thread