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Post Carousel Images disapeared?

3 years ago · Last reply by Andrew Misplon 3 years ago

Hi there

Been using SO Posts Carousel on a website for well over a year now but all of a sudden the images are not showing?!

All posts have featured images and all plugins and theme up to date.

Any help or advice gratefully received.

URL below … Thanks

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Replies

4
  1. Andrew Misplon Staff 3 years, 6 months ago

    Hi, thanks for reaching out.

    The Post Carousel’s stylesheet fails to print the width and height values required for the thumbnail display. It’s unclear why. If you don’t have a staging or local site to test on, you could try the following:

    – Find a low traffic time of day/night.
    – Enable maintenance mode with a maintenance mode plugin.
    – Clear your caching plugin.
    – Temporarily deactivate all plugins except for the Widgets Bundle and Page Builder.
    – With only your maintenance mode plugin, Widgets Bundle and Page Builder activated, does the issue persist?

  2. iQh-Internet 3 years, 5 months ago

    Thank you for your response.

    I have tried all of the above … Yes, issue still persisting

  3. iQh-Internet 3 years, 5 months ago

    PS … I’ve also tried switching to a stock WP theme just to check that also whilst the plugins were de-activated

  4. Andrew Misplon Staff 3 years, 5 months ago

    Thanks for the update.

    What is the Featured Image size set to in the Post Carousel?

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