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Post Carousel does not show

2 years ago · Last reply by Andrew Misplon 1 year ago

Hello!
Since I’ve upgraded thw WordPress and all of my plugins to the latest version, SiteOrigin Post Carousel does not show on my website.
When I inspect the page, it shows, that the post thumbnails and titles are there, but they are just invisible.
Do you have any idea what can cause this strange behaviour and how could I fix it?

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Replies

7
  1. Andrew Misplon Staff 2 years, 2 days ago

    Hi Tivanov

    Thanks for getting in touch.

    Do you perhaps have a public URL where we can look at what’s going on?

  2. tivanov 2 years, 5 hours ago

    Hi Andrew!

    Thank you for your reply.

    The URL of the public site is https://izraeliutak.hu
    On the main page in the “Kiemelt ajánlataink” section you will see the white place, where the Post Carousel should be appear.

  3. Andrew Misplon Staff 2 years, 4 hours ago

    Thanks for the update. If you’d like to look at the error with me, you can add /?ao_noptimize=1 to your URL and then open the console in your browser. See step 3 here https://developer.wordpress.org/advanced-administration/debug/debug-javascript/. It looks like there is an error from Bootstrap. Any JavaScript error on the page has the potential to break other plugins that use JavaScript. It looks like the error is originating from your child theme. If able you can confirm by temporarily switching to a default theme like Twenty Nineteen and then re-checking the carousel issue.

  4. tivanov 2 years, 4 hours ago

    Thank you very much for your suggestion!
    I will check it soon and come back if I need more help.

  5. Andrew Misplon Staff 2 years, 4 hours ago

    Sounds like a plan! Thanks.

  6. tivanov 1 year, 11 months ago

    Hi Andrew!

    I’ve just upgraded our bootstrap package to the latest and everything work fine again.
    I really appreciate your suggestion and thanks a lot for your help!

  7. Andrew Misplon Staff 1 year, 11 months ago

    Hi! Ahh, that’s great news. I’m glad to hear you were able to troubleshoot and resolve the issue.

    Cheers for now.

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