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Plugin working only on new pages

By Alex2020, 3 years ago. Last reply by Andrew Misplon, 3 years ago.

Hello, we used SiteOrigin Plugin to build our website www.hqb.be and now it does not work anymore on old pages, it works only when creating new ones.

Can you please help with a solution to fix this?

Thank you in advance!

Best regards,
Alex

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  1. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Hi Alex

    Thanks for reaching out.

    Please, take a screenshot of the issue on old pages, upload it to imgur.com, or any cloud site like Drive and send us the link.

  2. 3 years, 11 months ago Alex2020

    Thank you for your very quick response.

    Here you have the link for old & new pages screenshots:
    https://photos.app.goo.gl/tzYHVrzBeFFw7ctx9

    Thank you in advance!

  3. 3 years, 11 months ago Andrew Misplon
    Hi, I Work Here

    Thanks. In the Classic Editor, the Page Builder tab is most likely not showing because of a JavaScript error on the page. One option is to check for errors and directly troubleshoot in that manner, here is how https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis.

    It’s possible to use the Classic Editor via the Classic Editor plugin for all pages, that’s up to you though.

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