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Plugin working only on new pages

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Hello, we used SiteOrigin Plugin to build our website www.hqb.be and now it does not work anymore on old pages, it works only when creating new ones.

Can you please help with a solution to fix this?

Thank you in advance!

Best regards,
Alex

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  1. 4 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Hi Alex

    Thanks for reaching out.

    Please, take a screenshot of the issue on old pages, upload it to imgur.com, or any cloud site like Drive and send us the link.

  2. 4 years, 9 months ago Alex2020

    Thank you for your very quick response.

    Here you have the link for old & new pages screenshots:
    https://photos.app.goo.gl/tzYHVrzBeFFw7ctx9

    Thank you in advance!

  3. 4 years, 9 months ago Andrew Misplon
    Hi, I Work Here

    Thanks. In the Classic Editor, the Page Builder tab is most likely not showing because of a JavaScript error on the page. One option is to check for errors and directly troubleshoot in that manner, here is how https://wordpress.org/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis.

    It’s possible to use the Classic Editor via the Classic Editor plugin for all pages, that’s up to you though.

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