Notice: This thread is over two years old; the information may be outdated. Please consider creating a new thread if you require free support. If you have an active SiteOrigin Premium license, you can email our premium support desk at [email protected].
Hi,
when we deactivate the plugin Page-Builder by SiteOrigin, the content-changes that we make in the WordPress editor are shown as expected on the front-end. However when we reactivate the plugin, the content does not update and reflect the changes in the editor on the front-end.
Here is a screenshot of the section on the website that I am talking about:
https://snipboard.io/4B6ube.jpg
If you add something to the cart and go to this URL, you can also see the section:
https://www.irish-pure.de/shop/zur-kasse/
Can anyone from support help us to fix this so that we can update our checkout header-section… We would like to improve it.
Thanks,
Jake
Hi Jake
The area indicated in your screenshot was built using Page Builder. Please, take a screenshot of the content when editing. We’ll take a look and go from there.
Hi Andrew,
thanks for the response, yes in the page.builder it doesn’t work when I make changes…
https://snipboard.io/Ht1T3y.jpg
This is the problem.
Hope you can help us,
Thanks
Irish Pure
Thanks for the screenshot. The page content was created by Page Builder. Unless you’re moving the page out of Page Builder the content should only be edited in the Page Builder tab.