Home>Support>Picture Upoload Problem

Picture Upoload Problem

By George, 7 days ago. Last reply by Andrew Misplon, 6 days ago.

Hello. I have the following problem. I cant upload photo. When i try, the following message pops up: The response is not a valid JSON response”. How can i solve it? Thanks.

This is our free support forum. Replies can take several days. If you need fast email support, please purchase a SiteOrigin Premium license.

  1. 6 days, 8 hours ago Andrew Misplon Hi, I Work Here

    Hi George

    Thanks for posting.

    There are several items that can cause an invalid JSON response message. To specifically troubleshoot that item you could try temporarily deactivating all plugins and then check to see if the error persists.

    Social media sites use Open Graph tags to select images and text. Yoast covers the topic at the following URL: https://yoast.com/social-media-optimization-with-yoast-seo/. Open Graph is a another plugin you might consider to handle that functionality https://wordpress.org/plugins/opengraph/.

Please log in to post on our forums. Signing up is free.

Get The Most Out of SiteOrigin with SiteOrigin Premium

Find Out More