Hello,
I just paid $15 using my “[email protected]” paypal account. The unfortunate thing is that I changed the URL name from hibbinggroup.com to hibbingfinancial.com quite some time ago, but never bothered updating my paypal account. I suspect that an auto generated email with purchase order number was sent to this (now) non-existing email address.
Is it possible to send this (or such) email to my new email address: [email protected]? You can check – payment should have been received…
Kind regards,
Hans
Hi Hans
Thanks for your support. I’ve re-sent your order confirmation. I see there was a second order a few minutes after the first. Was that perhaps a payment mistake/glitch? If so, we’ll refund it.
(I’ll delete this thread once we’re done).
Thanks Andrew, I received the order # now.
Yes, the 2nd payment was a glitch. I was looking for the order # (hoping that it was on the previous page), so I started hitting the back button and hit submit again to see if it would be visible on one of the screens I just passed. Can you refund it?
Thanks,
Hans
Sorry for the hassle. For sure, I’ll send that off for processing shortly.
All the best.